I regularly speak about the importance of a strong online presence, and it’s something that we work on consistently for our business.
And the Google review posted on Sunday will certainly help with that.
It was from a very lovely lady called Joanne Hunt, Owner of Appleton Kitchens - a Pronorm dealership in South Manchester. I’ll leave it to her to tell you the story:
I just thought I’d share it with you for two reasons:
1. I’m pleased as punch with it – I love helping our clients to succeed. It’s why we exist.
2. I think it articulates some of the common experiences that our clients have when they first come to work with us.
Generally speaking, when we first connect with an independent kitchen retailer, we quickly get around to the reason why we’re talking - which is that they want to grow their business.
As part of that, they know that they need to get their marketing sorted and start generating more leads and sales.
They’ve probably had a look around, searched out, or even worked with a few companies, and decided that a kitchen marketing specialist is much more likely to understand their business than a general marketing agency.
That’s why they decide to work with us, but that’s not why they KEEP working with us.
Joanne explains that she feels like we’re an additional member of her team, and that’s a key part of what we do here – we like to get properly involved, and we feel responsible for the success of our clients.
They join us because it makes sense; they stay because it works.
Are you working with an external marketing agency at the moment?
Do you feel the same way about them, as Joanne does about us?
If not, drop us an email and let’s arrange a chat.